Spotify is a digital music streaming service that has a huge library of songs. Users can listen to their preferable music and podcasts at any time and place. For instance, some users prefer to tune into Spotify while driving and others prefer to have it on their TV while working from home. A fraction of Spotify users encounter difficulties with the service not working on their Roku TV.
In this guide, we will discuss possible reasons for Spotify not working and how to fix these issues on Roku:
- Why Won’t Spotify Work on My Roku?
- How to Make Spotify Work on My Roku?
Why Won’t Spotify Work on my Roku?
Following are the possible reasons for Spotify not working on Roku:
Reason 1: Poor Internet Connection
You won’t be able to use the Spotify app on a Roku device if you do not have a stable internet connection. As Spotify requires a high-speed internet connection for proper music streaming.
Reason 2: Out-dated Spotify App
Out-dated apps cause unexpected glitches. An update comes up with a lot of new features, security improvements, and bug fixes. If one does not install the updates, the app will keep crashing.
Reason 3: Out-dated Roku Software
The Spotify app might not work properly if the Roku software is outdated. The Spotify app requires certain software features that may not be available in the older versions.
Reason 4: Regional Restrictions
Another for Spotify not to work on your Roku device is regional restrictions. If Spotify is not available in your region, it will also not work on your Roku device.
Reason 5: Account Issues
Spotify app will not work on Roku if there exists some issue with your Spotify account like some kind of payment or subscription issue.
How to Make Spotify Work on my Roku?
Following are the possible solutions to make Spotify work on Roku:
Solution 1: Restart Your Internet Device
Internet issues can be resolved immediately by restarting your internet device. You can get this act done by adopting the procedure below:
Step 1: Unplug Router
Take out the power supply cable connected to the router, then wait for a few minutes.
Step 2: Plug-in Router
Connect the power supply cable with the router.
Step 3: Connect WIFI on Roku
Turn on WIFI to connect your Roku device to the router.
Solution 2: Update the Spotify App
To avoid issues caused by an outdated app, check if the app is up-to-date or not. To update the Spotify app on a Roku device, press the “Home” button and then the “right” arrow button on your Roku device remote. From the channel’s list, select “Spotify” then press the “*” button on your Roku remote. A pop-up menu will be shown. Select “Check for Updates”, then install updates if available.
Solution 3: Update the Roku Software
The Roku device will not work properly if it is not up-to-date. To update the Roku device, press the “Home” button on your Roku device. Select “Settings” and then select “System”. Select “System Updates” from the system section, then select “Update Now”.
Solution 4: Restart the Spotify App
Sometimes a fraction of problems gets resolved by simply restarting the application. To restart the Spotify application on a Roku device, press the “Back” button from your Roku device remote, then re-launch the Spotify app from the Roku home screen.
Solution 5: Check Payment Issues
To check if there exist some issues regarding Spotify payments, log in to your Spotify account on your mobile or pc, then check if your payment method is up-to-date and your subscription is still valid.
Solution 6: Clear Roku’s Cache
Clearing an application’s cache increases its performance and fixes some of the bugs. To clear the cache on your Roku device, press the “Home” button 5 times on your Roku device’s remote then press the “Up” button. After that, press the “Rewind” button 2 times, and then the “Fast Forward” button 2 times. Then wait for 30 seconds. The Roku device will automatically get restarted after the cache is removed.
Solution 7: Restart Roku
To restart the Roku device, go to Roku’s settings, then select the “System” option. After that, select the “System Restart” option. A prompt will appear, select “Restart” again.
Solution 8: Factory Reset Roku
Most of the problems get resolved by performing a factory reset on the device. To factory reset on Roku, press the “Home” button from the Roku device remote. Then select the “Settings” option then select the “System” option. After that, select the “Advanced System Settings” option then select the “Factory Reset” option. Enter your Roku’s PIN then select “Start Factory Reset”.
Solution 9: Contact Roku Support
If none of the solutions mentioned above works, then contact the Roku Support team, and report the issue you are going through.
That was all from the guide.
Conclusion
There are multiple reasons that can cause Spotify not to work on Roku. It includes an outdated Roku software or Spotify app, bad internet connection, regional restriction, and account issues. The first step the user needs to do is to find out the reason that is causing the issue. The final step is to follow the solution respective to the problem mentioned in the guide. That’s how you can make Spotify work on Roku.
